In 2011, EDPR did not record any complaint against the Company for discrimination. EDPR has no knowledge of any activity carried out that could jeopardize the right of freedom of association or the right to adhere to collective bargaining agreements. The Company also did not identify any operation that could have a significant risk for incidents of child labour, forced and compulsory labour or indigenous rights.

In 2011, there were no recorded claims in the ethics communication channels. Furthermore, the company has no knowledge of corruption-related incidents and no legal actions for anti-competitive behavior, anti-trust, and monopoly practices were recorded.

EDPR also didn’t identify incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services, nor concerning marketing communications, nor complaints regarding breaches of customer privacy and losses of customer data, nor injuries and fatalities to the public involving company assets, including legal judgments, settlements and pending legal cases of disease.

Regarding laws and regulations, EDPR paid a sanction of 1,259 euros but did not record any sanction regarding laws and regulations in products and services.

In respect to environment two sanctions were imposed to EDPR that add up to 9,461 euros.